Shipping policy
We strive to make the ordering and delivery process as easy as possible for our customers. In the unlikely event that you run into questions or other problems, please feel free to contact our customer service team. We ship free to Australia
Shipping your order
Have you found the perfect look or accessory on our website? Then of course you want to enjoy it as soon as possible! That's why we make sure your order is processed and shipped as soon as possible.
Below you can see the average time taken for all our parcels:
Order cut off: 5:00 pm (GMT+01:00) Central European Standard Time (Amsterdam)
- Our processing time to send your parcel takes 1 to 2 days (Mon - Fri)
- Once you have placed your order, your parcel will be delivered within 5-8 days (Mon - Fri).
As soon as your order has been dispatched, you will receive a track & trace code from us with which you can track your package in real time at all times. This can easily be done via our tracking partner Parcel Panel. You can read more about this on our Track & Trace page.
Shipping costs
We take care of the shipping costs for every order. All our products are delivered to your home 100% free of charge with no hidden costs. There is also no minimum order quantity required. Free shipping!
If you have any questions or concerns about your shipping, please do not hesitate to contact our dedicated customer service team at info@monaflair.com who will be happy to assist you.
Please note: Orders cannot be cancelled after the order is placed due to our fast delivery process.
Contact:
Email: info@monaflair.com
Phone: +31684842886
Storename: Monaflair
Chamber of Commerce number: 90889495
VAT Number: NL004849154B24
Adress:
Verdunplein 17, 5627 SZ, Eindhoven, Netherlands
Customer service opening hours:
Monday to Friday from 08:00 to 18:00.
Saturday and Sunday: 11:00 to 17:00
We will respond to your request within 24 hours.